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Showing posts with label bug. Show all posts
Showing posts with label bug. Show all posts

Negative Pending Offers? Wow, I Learn Something New Every Day.

I thought I'd document this for the sake of other GPT admins that don't know of this (like I hadn't until a fellow GPT admin solved the mystery.)

I had one of my more active members on my GPT complain to me that hist pending offers figure was showing negative.  I logged into his account and the above is what I saw - -72 (negative 72) pending offers (which makes no sense at all)

I posted about the dilemma on a popular GPT admin forum that I'm a member of and after some speculation a comment broke in to say that all I need to do is find and press the Products > Paid to Signup > Tools > 'Fix Signups' button (which is described in the admin panel as "Sometimes a when offers are deleted or moved around the amount of offers a user has in his pending or completed folder might be off. This will fix those problems")

I pressed the Fix Signups button and it instantly and neatly took care of the issue (the member's pending signups was reset back to zero)  Now don't know what the problem was to make it go negative - all I know is that the button solved it.



ShiftCode GPT Offer Sort Bug - Workaround Suggested

ShiftCode GPT Offer Sort Bug:

The offers sort bug in the ShiftCode script appears to have crept back in there on ShiftCode based GPT sites.

The bug is described as this:

A site member's inability to maintain a persistent desired offer sort order past the first 'offer completed' click while viewing a sorted offers list.

A suitable workaround until a fix is set in place by the script provider might be to post a statement on top of your offer list recommending that members click the browser back button after the 'offer completed' click to return to their chosen sort order and list page position.

Also, while this bug is in effect you'll want to give your members the most useful and convenient default offer sort order for the offer list to default back to if they are going to lose their position in the list in the first place, right?  In your ShiftCode GPT admin panel surf on over to Paid to Signup > Configure and then focus down toward the middle of that page in the 'Members' box.  Then set your default 'Sort' to a 'Use Multiple Sort' (check the  checkbox) on Offer Rating (Descending) and Completed (Descending) which will look like this:


Incidentally, it looks like our offers are not removing themselves from the GPT site when they've been expired on a Performa network - this issue has also crept back in.